Privacy policy

Privacy Policy

Last updated: May 14, 2026

Photomosaic Studio, operated by Goldilocks Inc. ("we," "us," or "our"), operates photographic-mosaic.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit the Site, use our services, or make a purchase.

1. Information We Collect

Information you provide directly:

  • Contact information: name, email address, phone number, shipping address
  • Payment information: processed securely by Shopify Payments (we do not store card details)
  • Photos you upload: images submitted for mosaic creation
  • Communications: messages you send to us via email or contact forms

Information collected automatically:

  • Device and browser information (type, language, operating system)
  • IP address and approximate location
  • Pages visited, time spent, and interactions on our Site
  • Cookies and similar tracking technologies

2. How We Use Your Information

  • To fulfill and manage your orders, including creating your photo mosaic
  • To process your uploaded photos solely for mosaic production
  • To communicate with you about your order, including previews and revisions
  • To process payments and prevent fraud
  • To improve our Site, products, and services
  • To send promotional communications (only with your consent; you may opt out at any time)
  • To comply with legal obligations

3. Your Uploaded Photos

Photos you submit are used exclusively for creating your mosaic artwork. We do not sell, license, or share your photos with third parties for any purpose other than fulfilling your order. Photos are stored securely and deleted within 90 days after order completion, unless you request earlier deletion.

4. How We Share Your Information

We share your information only with:

  • Service providers: Shopify (ecommerce platform), payment processors, printing partners (for poster fulfillment), and shipping carriers — only as necessary to fulfill your order
  • Legal requirements: When required by law, regulation, or legal process

We do not sell your personal information to third parties.

5. Cookies

We use cookies and similar technologies to operate the Site, remember your preferences, and analyze traffic. You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill your order, comply with legal obligations, resolve disputes, and enforce our agreements. Uploaded photos are deleted within 90 days of order completion.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict processing of your data
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at contact@photographic-mosaic.com.

8. European Economic Area (EEA) and UK

If you are in the EEA or UK, we process your data under the General Data Protection Regulation (GDPR). Our lawful bases for processing include: performance of a contract (order fulfillment), legitimate interests (improving our services), and consent (marketing communications).

9. California Residents

Under the California Consumer Privacy Act (CCPA), California residents have additional rights regarding their personal information, including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.

10. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

11. Children

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.

13. Contact Us

Photomosaic Studio
1-36-2 Shinjuku, Shinjuku Daishichi Hayama Bldg. 3F, Shinjuku-ku, Tokyo 160-0022, Japan
Email: contact@photographic-mosaic.com
Phone: +81 3-6824-5669